At DiamondXpress, we are committed to protecting your privacy. We collect the minimum information needed to provide a smooth and secure experience. This policy explains how we handle your data. By using our app or website, you agree to this policy.
1) Information We Collect
- Personal details you provide: Name, address, phone number, email.
- Photos/Images you choose to upload: (e.g., profile photos, product images). We only access photos you specifically select.
- Technical data: Device info, app version, and crash/diagnostic logs to improve stability.
- FCM device token: A non-human-readable identifier for sending push notifications.
We do not collect audio or video content. We also do not collect personally identifiable advertising identifiers (e.g., AD_ID) for tracking purposes.
2) How We Use Information
- To provide, operate, and improve our services.
- To process orders and communicate with you about your account or purchases.
- To improve the stability and performance of the app.
- To send service messages and order updates via FCM.
- To show rewarded video ads from Google AdMob, which allow you to earn points.
4) App Permissions
We only request permissions that are essential for app functionality.
| Permission | Why we request it | Android Name |
|---|---|---|
| Network Access | To connect to our servers and APIs. | android.permission.INTERNET |
| Notifications | To receive order updates and service alerts. | POST_NOTIFICATIONS |
| Photos/Media | To select images from your gallery to upload. | READ_MEDIA_IMAGES |
Not requested: Microphone, Camera (unless you add a feature for it), Advertising ID.
5) Firebase Cloud Messaging (FCM)
We use FCM to deliver real-time notifications (e.g., order updates). The FCM token is not used for tracking or marketing.
6) Data Security
We use industry-standard technical and organizational measures to protect your data. All data is encrypted in transit.
7) Children's Privacy
Our service is intended for a general audience. If you are under 18, please use our app with a parent or guardian's consent. We do not knowingly collect personal information from children without parental consent.
8) Your Rights
- Request access to or correction of your personal information.
- Request the deletion of your data.
- Opt out of push notifications via your device settings.
9) Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted here with an updated Effective Date.
10) Contact Us
If you have questions about this Privacy Policy, please contact us: